Checked 2026-10-30

Contracts Representative

Cigna Healthcare · Bengaluru, India

Medical admin

Employer listing

Job description

Create client documents (policies, certificates, and/or riders) for assigned book of business using tools or templates. Review materials, process new, renewal and maintenance requests to client specific documents and distribute with accuracy and timeliness.

Responsibilities

Reviews and analyzes implementation materials to create various documents for new and existing business
Reviews and analyzes benefits to ensure materials are following legislation and benefit plan design requirements
Create policies, certificates, riders using systems and templates
Comparing documents from prior to current years to be able to highlight differences
Researches, coordinates and responds to questions from internal partners
Distributes policy documents to Account Manager and other internal partners as needed
Action Oriented
Customer Focus
Drive for Results
Learning on the Fly
Organizing
Priority Setting
Problem Solving
Time Management
Ability to use Microsoft tools; Knowledge/experience with PDF and Word needed (comparing materials)
Strong writing ability, communication and interpersonal skills.
Basic understanding of matrix partner functions and how they interact High school degree or equivalent required, some college preferred
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Before you apply

What to know before applying

Check before applying

• Ask for the pay range before investing much interview time
• Confirm exactly how remote or hybrid the working pattern is
• Confirm certification, production targets, EHR/coding systems, and payer or specialty exposure

Missing or unclear

• Employment type is not stated in the source
• Workplace arrangement is not stated or is conflicting in the source
• Pay range is not clearly listed
• Requirements are light, so check must-have experience before applying

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