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DescriptionThe Senior Director of Epic Revenue Cycle Applications is responsible for leading the strategic planning, implementation, optimization, and ongoing management of revenue cycle solutions within the organization. This role ensures that all revenue cycle applications, including Epic and associated third-party tools, support the organization’s financial and operational goals, enhance revenue integrity, and drive efficiency across all related processes. Responsibilities - Provide visionary leadership and direction for the Epic revenue cycle applications team, including managers, analysts, and project staff. - Oversee the implementation, integration, and support of Epic revenue cycle modules such as Cadence/Prelude, Resolute Hospital and Professional Billing, Claims, and related applications for both outpatient and inpatient settings. - Collaborate with key stakeholders in revenue cycle and clinical operations to ensure alignment of Epic solutions with organizational objectives. - Establish and monitor performance metrics, ensuring the delivery of high-quality support, upgrades, and system enhancements while providing transparency to operations on the status of strategic initiatives. - Lead change management initiatives to maximize user adoption and system effectiveness. - Ensure compliance with regulatory requirements, data security standards, and best practices in revenue cycle management. - Develop and manage budgets, resource allocation, and vendor relationships related to revenue cycle applications. QualificationsEducation: - Bachelor's degree in health information management, Business Administration, Information Technology, or a related field (master's preferred). Experience: - Extensive experience (typically 15+ years) in healthcare IT with a focus on Epic revenue cycle applications and leadership roles. - Epic certification(s) in relevant revenue cycle modules is strongly preferred. - Strong understanding of healthcare revenue cycle processes, regulatory requirements, and industry best practices. - Familiarity and experience with technology solution delivery and process improvement methodologies including waterfall, Agile, Lean or similar (Six Sigma/DMAIC). - Proven ability to lead large teams and complex projects in a dynamic healthcare environment. - Excellent communication, interpersonal, and problem-solving skills. While some work may be performed remotely, there is an expectation that the candidate will be regularly available to meet with stakeholders in person. - Experience managing a hybrid on-site/off-site team including full-time employees, contract workers, and vendor-based managed service teams. - Demonstrated experience leading Agile Transformation or enterprise application organizations supporting multiple cross functional teams. - Experience implementing portfolio governance, resource planning, and Agile delivery frameworks at scale. - Proven ability to align technology investments with organizational strategy and measurable business outcomes. Employer DescriptionStrength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. Compensation The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $183854 - $289990 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Omada Health is on a mission to bend the curve of chronic disease. Job overview: Omada Health is seeking a Revenue Cycle Analyst to execute, document, and continuously improve Omada’s Revenue Cycle Management (RCM) function. The Analyst will be expected to understand Omada’s RCM framework and work with the RCM team in developing effective methods and tools to process data and drive cash collections. You will work directly with both internal and external stakeholders to ensure robust billing and efficient collection processes are in place to support our mission. Your work will ensure that Omada recovers its claims in a timely fashion, our payers are impressed with our service, and our participants can focus on improving their health. This position will be at the forefront of refining the company’s processes and practices to further Omada’s financial growth. Your impact: Process and Systems Implementation - Assist team on a smooth end-to-end billing process - Assist with any new RCM payer implementations - Assist with communication to Omada’s clearinghouse on new connections and any claims management issues - Participate in cross-functional efforts to increase efficiency and effectiveness of RCM systems and processes - Identify and propose enhancements to workflows based on data, trends, and user feedback - Support testing, validation, and rollout of new or updated RCM processes to ensure accuracy and compliance Documentation, training, and ongoing communication - Work with payers to integrate with Omada’s unique billing model and educate internal stakeholders - Maintain clear, up-to-date process documentation and standard operating procedures (SOPs) for RCM workflows - Ensure all policies, procedures and initiatives are handled in a HIPAA-compliant fashion - Respond to operational questions across email, Slack, and ticketing tools - Ensure cross-functional teams have the support they need to complete requests RCM Operations - Investigate, document, and follow up on denials and underpayments - Investigate, document, and execute refunds - Assist with achieving team Accounts Receivable and Bad Debt Reserve goals - Perform weekly bank and claim reconciliation - Complete monthly revenue integrity checks - Complete recurring work queues on a monthly basis You will love this job if you have: - Passion for Omada’s mission - 1 - 3 years’ experience executing revenue cycle management in a healthcare setting - Knowledge of the US healthcare system, industry terminology (e.g. CPT and ICD-10 diagnosis codes), and best practices - Advanced proficiency in Excel - Excellent written and verbal communication skills and comfort working with both technical and non-technical stakeholders - Ability to juggle both proactive scheduled tasks along with reactive escalations Bonus points for: - Experience working with or for a healthcare clearinghouse - Understanding of Accounting principles - Knowledge of digital health and/or a startup work environment - Experience in SQL or Tableau Benefits: - Competitive salary with generous annual cash bonus - Remote first work from home culture - Flexible Time Off to help you rest, recharge, and connect with loved ones - Generous parental leave - Health, dental, and vision insurance (and above market employer contributions) - 401k retirement savings plan - Lifestyle Spending Account (LSA) - Mental Health Support Solutions - ...and more! It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada! - Cultivate Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other. - Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road. - Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers. - Deliver Results. We reward impact above output. We set a high bar, we’re not afraid to fail, and we take pride in our work. - Succeed Together. We prioritize Omada’s progress above team or individual. We have fun as we get stuff done, and we celebrate together. - Remember Why We’re Here. We push through the challenges of changing health care because we know the destination is worth it. About Omada Health: Omada Health (Nasdaq: OMDA) is reverse engineering the way healthcare is delivered in America, putting the space between doctor visits–where health is won or lost–at the center of care. Today's healthcare system poorly serves chronic conditions that require ongoing support outside of the exam room, like obesity, diabetes, hypertension, cholesterol, and musculoskeletal conditions. Omada’s virtual-first model combines human-led care teams, connected devices, and AI-enabled technology to deliver personalized care at scale, including support for GLP-1 therapy. Omada has served more than two million members since launch across 2,000+ employers, health plans, pharmacy benefit managers, and health systems. Learn more at omadahealth.com. Omada is thrilled to share that we’ve been certified as a Great Place to Work! Please click here for more information. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Below is a summary of salary ranges for this role in the following geographies: California, New York State and Washington State Base Compensation Ranges: $82,800 - $103,500*, Colorado Base Compensation Ranges: $79,200 - $99,000*. Other states may vary. This role is also eligible for participation in annual cash bonus and equity grants. *The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations. Please click here for more information on our Candidate Privacy Notice.

Omada Health is on a mission to bend the curve of chronic disease. Job overview: Omada is at the forefront of virtual-first care, specializing in weight health, diabetes, hypertension, and musculoskeletal issues. As a Product Manager, Billing, you will own a critical part of Omada’s platform that directly enables revenue generation and operational scalability through AI-driven product development. This role sits at the intersection of product, finance, and operations. You will lead the evolution of our billing systems to support increasingly complex products, pricing models, and customer contracts, while improving accuracy, operational efficiency, and scalability. Collaborating with revenue cycle, accounting, engineering, commercial and operational teams, you will gain a deep understanding of the diverse needs and motivations of Omada’s customer segments. You will use AI and machine learning to deliver solutions in new and innovative ways. You will own: - The end-to-end billing platform, including claims generation, invoicing, and internal tooling for revenue cycle and accounting teams - A product roadmap focused on ensuring billing accuracy, reducing manual operations, and accelerating time-to-cash - Systems that support new product launches, new pricing and packaging, and customer onboarding Your Impact: Billing is core to Omada’s ability to scale. As we expand into new conditions and customer segments, this role will play a key part in enabling accurate, efficient, and flexible revenue operations. You will have end-to-end ownership of a high-impact product area and the opportunity to drive meaningful improvements across both internal teams and customer experience. You will also: - Partner with business teams to open new verticals for Omada’s customers and help our existing business to scale - Define and execute the billing product strategy, aligned to company growth and operational goals - Partner closely with engineering, revenue cycle, accounting, and commercial teams to translate business needs and contract requirements into scalable product solutions - Identify and prioritize opportunities to reduce billing errors, streamline workflows, and improve collection rates - Write clear product requirements and manage the team backlog to deliver high-impact solutions - Use data to evaluate performance (e.g., billing accuracy, collection rates) and guide decision-making - Explore and apply AI approaches to improve billing operations About you: - 3+ years of product management experience - 7+ years in market and/or product strategy, product management, general management, software development, consulting, product or business operations - Prior experience with the B2B problem space in healthcare (ex. Billing, Eligibility, Coverage, etc) - Bachelor’s degree or equivalent industry experience - Excellent organizational and analytical skills with strong technical understanding - Track record of delivering results against target metrics with solutions that balance user needs, business goals, and clinical guidance - Comfortable with ambiguity and skilled at problem-solving with limited resources - Strong writer and clear communicator - Able to foster alignment in a group of stakeholders - Experience with user-centered design practices and methodologies - Analytical and inquisitive, comfortable using data and user research to drill into the heart of a challenge and identify innovative solutions - Experience leveraging AI/ML to personalize products and enhance user interactions is highly desirable - Prior experience in a healthcare setting is a plus Benefits: - Competitive salary with generous annual cash bonus - Equity grants - Employee stock purchasing plan (ESPP) - Remote first work from home culture - Flexible Time Off to help you rest, recharge, and connect with loved ones - Generous parental leave - Health, dental, and vision insurance (and above market employer contributions) - 401k retirement savings plan - Lifestyle Spending Account (LSA) - Mental Health Support Solutions - ...and more! It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada! - Cultivate Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other. - Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road. - Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers. - Deliver Results. We reward impact above output. We set a high bar, we’re not afraid to fail, and we take pride in our work. - Succeed Together. We prioritize Omada’s progress above team or individual. We have fun as we get stuff done, and we celebrate together. - Remember Why We’re Here. We push through the challenges of changing health care because we know the destination is worth it. About Omada Health: Omada Health (Nasdaq: OMDA) is reverse engineering the way healthcare is delivered in America, putting the space between doctor visits–where health is won or lost–at the center of care. Today's healthcare system poorly serves chronic conditions that require ongoing support outside of the exam room, like obesity, diabetes, hypertension, cholesterol, and musculoskeletal conditions. Omada’s virtual-first model combines human-led care teams, connected devices, and AI-enabled technology to deliver personalized care at scale, including support for GLP-1 therapy. Omada has served more than two million members since launch across 2,000+ employers, health plans, pharmacy benefit managers, and health systems. Learn more at omadahealth.com. Omada is thrilled to share that we’ve been certified as a Great Place to Work! Please click here for more information. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Below is a summary of salary ranges, by geographic zone, for this role*. These ranges represent a good faith estimate of the minimum and maximum base salary for the position in that zone at the time of posting. Please refer to this resource for detail on zone designations. Zone 1: $156,400 - $195,000 Zone 2: $149,600 - $187,000 Zone 3: $136,000 - $170,000 Please note that zones may be updated as market data changes but we will honor the range applicable to your zone (which is determined by your location) as of your application date. *The actual offer, including the compensation package, will be within the posted range for the relevant zone and will be determined based on multiple factors, such as the candidate's skills and experience, and other business considerations such as internal equity. Please click here for more information on our Candidate Privacy Notice.

Who are we and why should you join us? BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution. As the Credentialing Team Lead at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way. What are we looking for? This role will be responsible for supervising and improving all Credentialing and Recredentialing Workflows and Team Members. They will maintain the full cycle provider credentialing and recredentialing processes, with a key emphasis on building and improving operational processes, improving team turnaround times, developing credentialing workflows, and supervising a team of credentialing associates. What will you do? Process Development & Optimization: - Provide day-to-day guidance, training, and support to credentialing associates - Design, document, and implement scalable credentialing workflows and standard operating procedures (SOPs). - Identify and troubleshoot inefficiencies in credentialing and recredentialing processes. - Collaborate cross-functionally to ensure credentialing processes integrate smoothly with clinical, compliance, and billing teams. - Manage relationship with CVO (Credentialing Verification Organization), Verifiable Credentialing Operations & Maintenance: - Maintain accurate and up-to-date provider information in internal databases and Verifiable.. - Track application statuses, credentialing deadlines, and recredentialing timelines to ensure timely completion. - Analyze and update processes to improve timelines - Liaise with CVO to resolve any issues or delays in the credentialing process. Reporting & Data Management: - Develop and maintain dashboards, reports, and trackers related to provider credentialing and compliance. - Analyze data to identify trends, delays, or potential risks in credentialing timelines. - Provide regular updates to leadership on key metrics and process improvements. What will you NOT do? - You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success. - You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do. - You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here! - You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really. Can I work remotely? Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel. Requirements - 3+ years of experience in healthcare credentialing, operations, or administrative support in a payer or provider setting. - 1+ years experience supervising credentialing associates - Operational leadership and accountability - Strong understanding of NCQA credentialing requirements and best practices. - Proficiency with Microsoft Excel/Google Sheets and experience with CRM or credentialing software (e.g., CAQH, Verifable). - Excellent organizational and communication skills, with the ability to manage multiple tasks and deadlines. - Experience in behavioral health or mental health provider credentialing. - Ability to work in the US, to travel to our San Jose, California offices up to three times per year and to an additional company offsite. Benefits - Remote work with regular in-person bonding experiences sponsored by the company - Competitive compensation - Holistic perks program (including free therapy, employee wellness, and more) - Excellent health, dental, and vision coverage - 401k benefits with employer matching contribution - The chance to build something that changes lives – and that people love - Any piece of hardware or software that will make you happy and productive - An awesome community of co-workers The base salary range for this position is $55,000 - $75,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2026. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions. At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status. Notice to Candidates: BetterHelp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (betterhelp.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official BetterHelp recruitment emails will come from the domain @betterhelp.com. Our commitment is to ensure a safe and transparent hiring experience for all candidates.  We will never ask you for money, gift cards, or any form of payment during our hiring process, and we will never send money or checks to candidates. If you experience this, it is a scam.

Who are we and why should you join us? BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution. As the Credentialing Specialist at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way. What are we looking for? This person will be responsible for first line management of the credentialing associate team. They will train the team on the tasks that the associates are responsible for completing day to day. As new processes and systems are adopted by the organization (soon: Salesforce enrollment manager, Help Scout, NCQA, etc.) they will be responsible for researching how the team will interact with them, and then supporting implementation. They will also document all knowledge of the BetterHelp Insurance Credentialing workflows, to then train the team and improve processes. They will work with the Credentialing Team Lead to monitor the performance of the associate team and provide feedback to the team and our contracting partner, TekSystems. They will also help with answering questions from other BH teams and internal credentialing team members. The Credentialing Team Lead will also assign additional projects to this person as the need arises. What will you do? - Supervision of the credentialing associate team - Training of the credentialing associate team - Documentation of all BetterHelp Insurance Credentialing processes Analyze and update processes to improve as needed - Provide day-to-day guidance, training, and support to credentialing associates and internal BetterHelp team - Identify and problem solve inefficiencies in credentialing and recredentialing processes - Develop and maintain the credentialing team’s relationship with other BetterHelp Teams - Track application statuses, credentialing deadlines, and recredentialing timelines to ensure timely completion. Analyze and update processes to improve timelines - Maintain accurate and up-to-date provider information in internal databases and Verifiable. - Liaise with CVO to resolve any issues or delays in the credentialing process. - Provide regular updates to leadership on key metrics and process improvements. What will you NOT do? - You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success. - You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do. - You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here! - You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really. Can I work remotely? Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel. Requirements - 1+ years of experience in healthcare credentialing, operations, or administrative support in a payer or provider setting. - Strong understanding of NCQA credentialing requirements and best practices. - Proficiency with Microsoft Excel/Google Sheets and experience with CRM or credentialing software (e.g., CAQH, Verifable). - Excellent organizational and communication skills, with the ability to manage multiple tasks and deadlines. - Experience in behavioral health or mental health provider credentialing. Benefits - Remote work with regular in-person bonding experiences sponsored by the company - Competitive compensation - Holistic perks program (including free therapy, employee wellness, and more) - Excellent health, dental, and vision coverage - 401k benefits with employer matching contribution - The chance to build something that changes lives – and that people love - Any piece of hardware or software that will make you happy and productive - An awesome community of co-workers The base salary range for this position is $30/hr - $37/hr. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2026. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions. At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status. Notice to Candidates: BetterHelp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (betterhelp.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official BetterHelp recruitment emails will come from the domain @betterhelp.com. Our commitment is to ensure a safe and transparent hiring experience for all candidates.  We will never ask you for money, gift cards, or any form of payment during our hiring process, and we will never send money or checks to candidates. If you experience this, it is a scam.

Who are we and why should you join us? BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service – providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution. As the Manager of Billing and Follow-up, you'll be a key leader in a newly formed department to bill and collect from insurance companies.  You will lead a team to ensure a high functioning revenue cycle to achieve our financial goals. What are we looking for? We are looking for this candidate to possess experience in the healthcare sector, specifically within a billing or payer follow-up role at a provider. They should have a solid understanding of the claim submission, follow-up, and denial management processes, coupled with experience building processes and a high performing team to execute on them. What will you do? - Develop operational processes that align with revenue cycle management best practices aiming to maximize reimbursement - Hire and lead a team that will own various claim edit, general follow-up, and denial management tasks with various payers' - Partner with the product department to identify areas of improvement within our technology workflow processes' - Monitor team productivity and create guidelines to review and audit staff quality - Identify trends in payer behavior and surface them for leadership review - Coordinate with various departments to resolve open accounts, including: clinical to appeal medical necessity denials, accounting for cash posting and reconciliation. What will you NOT do? - You will NOT worry about funding. We have startup DNA, but we're fully backed and funded by our parent company, Teladoc Health. - You will NOT be confined to your "job". We believe in nurturing employees’ interests and passions – even if some of them lie outside of your core responsibilities. - You will NOT be bogged down by office politics, egos, or bad attitudes. Only positive, pleasure-to-work-with people are allowed here! - You will NOT get burned out. We work hard, but we also believe in maintaining sustainable work/life balance. Seriously. - You will NOT have to wonder why you’re doing the work you’re doing. Our day-to-day operations translate into people getting the help they need. Can I work remotely? Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel. Requirements - 5-7 years of experience in the healthcare space, preferably in an existing role doing end-to-end billing and follow-up functions with insurance companies on behalf of providers - 3+ years of people management experience - Significant understanding of the claim submission process and common pain points that delay reimbursement from payers - Exposure to clinicians that provide mental health and/or telehealth services - Comfortable with ambiguity and seeks opportunities to shape operational strategy and initiatives - Thoughtful and operationally excellent to set up processes and frameworks to achieve individual and team success - Desires an environment that fosters growth through open feedback and high autonomy - Believes in our company's mission to provide professional, affordable, and personalized therapy in a convenient online format Benefits - Remote work with regular in-person bonding experiences sponsored by the company - Competitive compensation - Holistic perks program (including free therapy, employee wellness, and more) - Excellent health, dental, and vision coverage - 401k benefits with employer matching contribution - The chance to build something that changes lives – and that people love - Any piece of hardware or software that will make you happy and productive - An awesome community of co-workers The base salary range for this position is $120,000 - $150,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2026. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions. At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.

Why Join Us? Opportunity to lead a well-established dialysis service. Supportive leadership team and collaborative culture. Career development and professional growth opportunities. Make a meaningful difference in the lives of patients living with chronic kidney disease. Work within an organisation committed to quality, safety, and innovation. About the Role: As the Dialysis Clinic Manager, you will be responsible for the overall leadership and management of the clinic, ensuring the delivery of safe, effective, and evidence-based haemodialysis care. You will lead and support a multidisciplinary team while overseeing quality improvement initiatives, financial performance, compliance, education, and patient experience. Key Responsibilities Lead and inspire a high-performing clinical team. Ensure the delivery of safe, high-quality, patient-centred dialysis care. Manage clinic operations, workforce planning, and resource allocation. Drive quality improvement, risk management, and accreditation activities. Monitor and improve clinical performance and patient outcomes. Manage budgets and implement strategies to achieve financial objectives. Develop and support staff through coaching, education, and performance management. Foster strong relationships with nephrologists, healthcare providers, patients, and families. Ensure compliance with AHPRA standards, organisational policies, and quality frameworks. Lead clinical governance activities, audits, and quality improvement projects. About You You are a confident and collaborative healthcare leader who is passionate about clinical excellence and staff development. You have the ability to balance operational priorities with a strong focus on patient care and team engagement. Essential Requirements: Current registration as a Registered Nurse with AHPRA. Current practising certificate. Relevant tertiary qualification in Nursing or Health Management. Minimum five years' relevant nursing experience. Proven leadership and clinical management experience. Extensive haemodialysis nursing knowledge and experience. Demonstrated experience in quality improvement and risk management. Strong financial, operational, and workforce management skills. Excellent communication, problem-solving, and decision-making abilities. High level of computer literacy. Desirable: Certificate IV Training and Assessment Clinical educator/adult learning experience Creating a future worth living. For patients. Worldwide. Every day. Fresenius Medical Care is the world's leading provider of products and services for individuals with kidney disease of which approximately 4.5 million patients worldwide regularly undergo dialysis treatment. United by a shared purpose of creating a future worth living for chronically and critically ill people, we care for around 292,000 dialysis patients around the globe. In addition, we operate around 35 global production sites to provide products such as dialysis machines, dialyzers, and related disposables. We aim to continuously improve our patients’ quality of life by offering them high-quality products as well as innovative technologies and treatment concepts.

Who are we and why should you join us? BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution. As the Credentialing and Enrollment Supervisor at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way. What are we looking for? We’re looking for a Supervisor to lead and evolve key initiatives within our Credentialing team, with a strong focus on developing our internal Credentialing and Delegated Credentialing processes and teams. This role plays an integral part in improving how BetterHelp creates a more efficient, scalable, and partner-focused credentialing function by improving our interactions with both providers and delegated payers. What will you do? Systems & Workflow Optimization - Develop a deep understanding of credentialing system and team capabilities to improve efficiency, visibility, and operational effectiveness within our own team - Identify opportunities for process improvement and implement scalable solutions that streamline our internal and external communications with partners Cross-Functional Leadership & Coordination - Serve as a key representative of Credentialing and Delegated Credentialing across internal stakeholders, ensuring visibility and alignment - Build strong cross-functional relationships and improve coordination across teams - Establish clear ownership and collaboration models to ensure seamless execution across touch points Data, Reporting & Insights - Develop reporting and insights by leveraging data from multiple systems (e.g., Verifiable, Help Scout, Looker, and other tools) - Analyze provider feedback and operational data to identify trends, surface opportunities, and inform decision-making - Translate data into clear, actionable insights that drive continuous improvement and influence business decisions What will you NOT do? - You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success. - You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do. - You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here! - You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really. Can I work remotely? Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel. Requirements - 4+ years of experience, with at least 1 years in direct management - Supervisor level experience with a track record of leading and developing teams - Strong people management skills, with the ability to coach and support team members at different experience levels - Experience in healthcare operations or a related environment, with a general understanding of provider workflows and dynamics - Strong operational mindset with experience building or improving processes and systems - Proven ability to work cross-functionally and influence stakeholders - Comfortable navigating ambiguity and building within evolving or undefined areas - Analytical thinker with experience using data and reporting to inform decisions Benefits - Remote work with regular in-person bonding experiences sponsored by the company - Competitive compensation - Holistic perks program (including free therapy, employee wellness, and more) - Excellent health, dental, and vision coverage - 401k benefits with employer matching contribution - The chance to build something that changes lives – and that people love - Any piece of hardware or software that will make you happy and productive - An awesome community of co-workers The base salary range for this position is $78,000 - $90,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2026. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions. At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status. Notice to Candidates: BetterHelp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (betterhelp.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official BetterHelp recruitment emails will come from the domain @betterhelp.com. Our commitment is to ensure a safe and transparent hiring experience for all candidates.  We will never ask you for money, gift cards, or any form of payment during our hiring process, and we will never send money or checks to candidates. If you experience this, it is a scam.

Omada Health is on a mission to bend the curve of chronic disease. About the Role: We are searching for an Engineering Manager to drive our B2B capabilities, including Billing, Incentives, and Performance Guarantees. This role requires technical acumen and strong leadership to advance our business objectives. In this role you will lead a distributed team that plays a vital role in new client implementations, enabling new partnerships, and expanding the scope and reach of Omada Health. This is not a pure people manager role. You will bring genuine technical depth, help set architectural direction, and be the person your team looks to when there is no clear answer. You will also be expected to think ahead — to understand where this domain needs to go, make the bets, and connect strategy to the team's day-to-day. You will leverage your deep technical expertise in technologies like Ruby on Rails, Sidekiq, Redis, and Postgres to ensure system excellence, while also integrating AI advancements. Your leadership will be pivotal in fostering a culture of innovation and collaboration, encouraging diverse perspectives and driving the professional growth of your team as they contribute to our strategic goals. What You Do: - Lead and mentor a team of engineers, emphasizing technical excellence, productivity, and stakeholder satisfaction. - Collaborate with cross-functional teams to align technical strategies with business goals, translating high-level vision into actionable objectives. - Engage in direct technical contributions approximately 5–10% of your time to support system performance and scalability through activities like code reviews, architectural guidance, and hands-on debugging during critical incidents. - Foster an inclusive culture that embraces diversity, promotes work-life balance, and nurtures professional development. - Navigate complex projects within regulated industries, embedding security and compliance in everything you design. - Define where the Billing domain needs to be in 12–24 months, translate that into team bets and priorities, and own that narrative - Model and actively drive the use of AI-powered developer tools — agentic coding, AI-assisted code review, LLM-assisted debugging — as a core part of the team's SDLC. Qualifications: - 8+ years of software development experience, ideally within the Billing domain - 5+ years of management experience in engineering with a focus on delivering business-impactful solutions. - Demonstrated ability to set technical strategy and connect it to team execution — not just managing delivery, but shaping direction. - Active practitioner of AI-powered development tools and passionate about integrating AI into business solutions. - You know how to build a roadmap, plan for capacity, evaluate trade-offs, and know how to negotiate with your stakeholders. - Proven ability to attract, retain, and develop engineering talent. - Excellent communication and collaboration skills with a strategic mindset. - Strong cross-functional influence skills — you build trust with non-engineering stakeholders (RCM, Finance, Accounting, Compliance) and navigate ambiguous organizational dynamics without positional authority. - Comfortable working in a highly regulated environment Technologies We Use: - Ruby on Rails, Sidekiq, Redis, Postgres - Docker, Kubernetes, and modern frameworks - Cursor, Claude Code, or any other AI-powered development tooling Benefits: - Competitive salary with generous annual cash bonus - Equity grants - Employee stock purchasing plan (ESPP) - Remote first work from home culture - Flexible Time Off to help you rest, recharge, and connect with loved ones - Generous parental leave - Health, dental, and vision insurance (and above market employer contributions) - 401k retirement savings plan - Lifestyle Spending Account (LSA) - Mental Health Support Solutions - ...and more! It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada! - Cultivate Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other. - Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road. - Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers. - Deliver Results. We reward impact above output. We set a high bar, we’re not afraid to fail, and we take pride in our work. - Succeed Together. We prioritize Omada’s progress above team or individual. We have fun as we get stuff done, and we celebrate together. - Remember Why We’re Here. We push through the challenges of changing health care because we know the destination is worth it. About Omada Health: Omada Health (Nasdaq: OMDA) is reverse engineering the way healthcare is delivered in America, putting the space between doctor visits–where health is won or lost–at the center of care. Today's healthcare system poorly serves chronic conditions that require ongoing support outside of the exam room, like obesity, diabetes, hypertension, cholesterol, and musculoskeletal conditions. Omada’s virtual-first model combines human-led care teams, connected devices, and AI-enabled technology to deliver personalized care at scale, including support for GLP-1 therapy. Omada has served more than two million members since launch across 2,000+ employers, health plans, pharmacy benefit managers, and health systems. Learn more at omadahealth.com. Omada is thrilled to share that we’ve been certified as a Great Place to Work! Please click here for more information. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Below is a summary of salary ranges, by geographic zone, for this role*. These ranges represent a good faith estimate of the minimum and maximum base salary for the position in that zone at the time of posting. Please refer to this resource for detail on zone designations. Zone 1: $179,400 - $224,250 Zone 2: $171,600 - $214,500 Zone 3: $156,000 - $195,000 Please note that zones may be updated as market data changes but we will honor the range applicable to your zone (which is determined by your location) as of your application date. *The actual offer, including the compensation package, will be within the posted range for the relevant zone and will be determined based on multiple factors, such as the candidate's skills and experience, and other business considerations such as internal equity.. Please click here for more information on our Candidate Privacy Notice.

Inpatient Facility Coding Specialist – Full & Part-Time, Temp Opportunities   GeBBS Healthcare Solutions, a recognized leader in Health Information Management and Revenue Cycle Management, is looking for Inpatient Facility Coding Specialists to join our remote team. If you’re an experienced coder with a passion for precision and excellence, this could be your next career move! We are hiring for Full-Time or Part-Time positions and offer a flexible, remote work environment. This is a W-2 position that also provides sick time eligibility.   About the Role As an Inpatient Facility Coder, you will be responsible for reviewing medical documentation, assigning accurate ICD-10-CM, ICD-10-PCS, and CPT codes, and ensuring the highest standards of quality in compliance with coding regulations. You will work with one of our esteemed facility clients to accurately code diagnostic and procedural information, abstract clinical data, and maintain productivity and quality standards. Qualifications - Required Qualifications – Certifications: RHIA, RHIT, or CCS certification through AHIMA. - Experience: Minimum 3 years of inpatient coding experience in a facility setting. - Technical Skills: Proficiency in ICD-10-CM, ICD-10-PCS, CPT, and other coding systems. - Specialized Knowledge: In-depth knowledge of medical terminology, disease processes, pharmacology, and coding guidelines. - Preferred Experience: Experience with trauma, orthopedics, cardiology, and Epic system is a plus. - Work Hours: Must be available to work between 6:00 AM – 6:30 PM Pacific Time, Monday to Friday. – Commitment: This is a temporary position expected to run through March 2025, requiring a minimum of 25 hours/week within the specified working hours. - Why GeBBS? – Remote Work: Enjoy the flexibility of a remote position with a supportive and collaborative team. - Flexible Hours: Choose between full-time or part-time scheduling to fit your lifestyle. - Competitive Pay: Receive a competitive salary based on experience and skills. - Sick Time: Eligible for sick time benefits as a W-2 employee. - Growth Opportunities: Work with an industry leader in healthcare coding, with opportunities for professional development and growth. If you meet the qualifications and are ready to make a difference in healthcare coding, we encourage you to apply today! Join GeBBS Healthcare Solutions and be part of a team that’s committed to excellence in healthcare. Responsibilities - Key Responsibilities – Accurate Coding: Assign diagnostic and procedural codes using ICD-10-CM, ICD-10-PCS, CPT, and other coding classification systems. - Clinical Abstraction: Abstract the necessary clinical information from patient records for proper coding. - Productivity & Quality: Maintain industry-standard productivity (3 charts/hour) and accuracy (95% or greater). - Compliance: Ensure coding complies with Medicare’s Inpatient Prospective Payment System (IPPS), Official Coding Guidelines, and all documentation requirements. - Technology Proficiency: Use coding software, MS Office, VPN, and other tools to complete your work effectively and efficiently. – Communication: Strong verbal and written communication skills to collaborate with the healthcare team and resolve discrepancies in documentation.