Manager, Risk Management - Cigna Healthcare

This role reports to and supports the Chief Risk Officer in the development, implementation, and continual enhancement of the Enterprise Risk Management (ERM) framework for the CEIC Singapore Branch. The role partners with business leaders, control functions, and risk teams across markets to strengthen risk culture, ensure effective governance, and enable proactive risk identification, assessment, mitigation, and reporting. Provides oversight over all risk matters including and not limited to operational risk.

1. Enterprise Risk Management Framework & Processes

Support the CRO in developing, implementing, and maintaining the ERM framework

Facilitate the development and calibration of risk appetite

Drive the identification, assessment, monitoring, and reporting of key risks

Coordinate Operational Loss & Near Miss (OLNM) reporting

Maintain risk registers on enterprise risk platform OnSpring

Ensure risk governance structures are established and operating effectively

Prepare dashboards, reports, and presentations for senior leadership

2. Operational Risk Oversight

Provide oversight to ensure that the Operations Level 3 Risk Registers are timely maintained

Provide independent second line challenge of operational risk remediation plans

Maintain and enhance operational risk-related templates

Collaborate with Third Party Management (TPM) and Business Continuity Planning (BCP) in providing oversight of outsourcing governance and business continuity management

3. Risk Committees & Governance

Prepare materials for Risk Forums and other governance committees

Contribute insights on key risks, emerging trends, and changes in the risk profile

Document meeting outcomes, track follow-ups, and support timely closure of action items

4. Cross‑Functional & Regional Collaboration

Partner with Compliance, Internal Audit, Data Privacy, Information Protection, and other control functions to manage enterprise and operational risks

Work closely with International Health and regional risk teams to identify control gaps, ensure consistency across top‑down and bottom‑up risk assessments, and escalate risks as appropriate

Act as a conduit for sharing risk information, guidelines, and requirements across regions

Build effective working relationships with wide range of stakeholders from diverse backgrounds

5. Risk Culture, Training & Communication

Promote a strong second‑line risk culture and risk awareness

Deliver training, guidance, and communications on risk tools, frameworks, and best practices

6. Projects & Continuous Improvement

Contribute to ERM enhancement initiatives and emerging risk working groups

Improve risk documentation, tools, and reporting frameworks

Support and/or lead risk management projects as required

7. Ad Hoc Responsibilities

Perform additional duties as required

At least 7 or more years of experience in risk management, audit, compliance, or related fields; insurance/financial services preferred

Strong analytical and problem‑solving skills

Excellent communication and stakeholder management skills

Ability to work independently and manage multiple priorities

Ability to learn quickly and effectively use new technology and tools

Bachelor's degree in a relevant field; professional certifications (CRMP, FRM, CERA, CIA) preferred

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.