Medical admin jobs

Who are we and why should you join us? BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution. As the Credentialing Team Lead at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way. What are we looking for? This role will be responsible for supervising and improving all Credentialing and Recredentialing Workflows and Team Members. They will maintain the full cycle provider credentialing and recredentialing processes, with a key emphasis on building and improving operational processes, improving team turnaround times, developing credentialing workflows, and supervising a team of credentialing associates. What will you do? Process Development & Optimization: - Provide day-to-day guidance, training, and support to credentialing associates - Design, document, and implement scalable credentialing workflows and standard operating procedures (SOPs). - Identify and troubleshoot inefficiencies in credentialing and recredentialing processes. - Collaborate cross-functionally to ensure credentialing processes integrate smoothly with clinical, compliance, and billing teams. - Manage relationship with CVO (Credentialing Verification Organization), Verifiable Credentialing Operations & Maintenance: - Maintain accurate and up-to-date provider information in internal databases and Verifiable.. - Track application statuses, credentialing deadlines, and recredentialing timelines to ensure timely completion. - Analyze and update processes to improve timelines - Liaise with CVO to resolve any issues or delays in the credentialing process. Reporting & Data Management: - Develop and maintain dashboards, reports, and trackers related to provider credentialing and compliance. - Analyze data to identify trends, delays, or potential risks in credentialing timelines. - Provide regular updates to leadership on key metrics and process improvements. What will you NOT do? - You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success. - You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do. - You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here! - You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really. Can I work remotely? Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel. Requirements - 3+ years of experience in healthcare credentialing, operations, or administrative support in a payer or provider setting. - 1+ years experience supervising credentialing associates - Operational leadership and accountability - Strong understanding of NCQA credentialing requirements and best practices. - Proficiency with Microsoft Excel/Google Sheets and experience with CRM or credentialing software (e.g., CAQH, Verifable). - Excellent organizational and communication skills, with the ability to manage multiple tasks and deadlines. - Experience in behavioral health or mental health provider credentialing. - Ability to work in the US, to travel to our San Jose, California offices up to three times per year and to an additional company offsite. Benefits - Remote work with regular in-person bonding experiences sponsored by the company - Competitive compensation - Holistic perks program (including free therapy, employee wellness, and more) - Excellent health, dental, and vision coverage - 401k benefits with employer matching contribution - The chance to build something that changes lives – and that people love - Any piece of hardware or software that will make you happy and productive - An awesome community of co-workers The base salary range for this position is $55,000 - $75,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2026. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions. At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status. Notice to Candidates: BetterHelp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (betterhelp.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official BetterHelp recruitment emails will come from the domain @betterhelp.com. Our commitment is to ensure a safe and transparent hiring experience for all candidates.  We will never ask you for money, gift cards, or any form of payment during our hiring process, and we will never send money or checks to candidates. If you experience this, it is a scam.

Who are we and why should you join us? BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution. As the Credentialing Specialist at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way. What are we looking for? This person will be responsible for first line management of the credentialing associate team. They will train the team on the tasks that the associates are responsible for completing day to day. As new processes and systems are adopted by the organization (soon: Salesforce enrollment manager, Help Scout, NCQA, etc.) they will be responsible for researching how the team will interact with them, and then supporting implementation. They will also document all knowledge of the BetterHelp Insurance Credentialing workflows, to then train the team and improve processes. They will work with the Credentialing Team Lead to monitor the performance of the associate team and provide feedback to the team and our contracting partner, TekSystems. They will also help with answering questions from other BH teams and internal credentialing team members. The Credentialing Team Lead will also assign additional projects to this person as the need arises. What will you do? - Supervision of the credentialing associate team - Training of the credentialing associate team - Documentation of all BetterHelp Insurance Credentialing processes Analyze and update processes to improve as needed - Provide day-to-day guidance, training, and support to credentialing associates and internal BetterHelp team - Identify and problem solve inefficiencies in credentialing and recredentialing processes - Develop and maintain the credentialing team’s relationship with other BetterHelp Teams - Track application statuses, credentialing deadlines, and recredentialing timelines to ensure timely completion. Analyze and update processes to improve timelines - Maintain accurate and up-to-date provider information in internal databases and Verifiable. - Liaise with CVO to resolve any issues or delays in the credentialing process. - Provide regular updates to leadership on key metrics and process improvements. What will you NOT do? - You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success. - You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do. - You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here! - You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really. Can I work remotely? Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel. Requirements - 1+ years of experience in healthcare credentialing, operations, or administrative support in a payer or provider setting. - Strong understanding of NCQA credentialing requirements and best practices. - Proficiency with Microsoft Excel/Google Sheets and experience with CRM or credentialing software (e.g., CAQH, Verifable). - Excellent organizational and communication skills, with the ability to manage multiple tasks and deadlines. - Experience in behavioral health or mental health provider credentialing. Benefits - Remote work with regular in-person bonding experiences sponsored by the company - Competitive compensation - Holistic perks program (including free therapy, employee wellness, and more) - Excellent health, dental, and vision coverage - 401k benefits with employer matching contribution - The chance to build something that changes lives – and that people love - Any piece of hardware or software that will make you happy and productive - An awesome community of co-workers The base salary range for this position is $30/hr - $37/hr. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2026. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions. At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status. Notice to Candidates: BetterHelp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (betterhelp.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official BetterHelp recruitment emails will come from the domain @betterhelp.com. Our commitment is to ensure a safe and transparent hiring experience for all candidates.  We will never ask you for money, gift cards, or any form of payment during our hiring process, and we will never send money or checks to candidates. If you experience this, it is a scam.

Why Join Us? Opportunity to lead a well-established dialysis service. Supportive leadership team and collaborative culture. Career development and professional growth opportunities. Make a meaningful difference in the lives of patients living with chronic kidney disease. Work within an organisation committed to quality, safety, and innovation. About the Role: As the Dialysis Clinic Manager, you will be responsible for the overall leadership and management of the clinic, ensuring the delivery of safe, effective, and evidence-based haemodialysis care. You will lead and support a multidisciplinary team while overseeing quality improvement initiatives, financial performance, compliance, education, and patient experience. Key Responsibilities Lead and inspire a high-performing clinical team. Ensure the delivery of safe, high-quality, patient-centred dialysis care. Manage clinic operations, workforce planning, and resource allocation. Drive quality improvement, risk management, and accreditation activities. Monitor and improve clinical performance and patient outcomes. Manage budgets and implement strategies to achieve financial objectives. Develop and support staff through coaching, education, and performance management. Foster strong relationships with nephrologists, healthcare providers, patients, and families. Ensure compliance with AHPRA standards, organisational policies, and quality frameworks. Lead clinical governance activities, audits, and quality improvement projects. About You You are a confident and collaborative healthcare leader who is passionate about clinical excellence and staff development. You have the ability to balance operational priorities with a strong focus on patient care and team engagement. Essential Requirements: Current registration as a Registered Nurse with AHPRA. Current practising certificate. Relevant tertiary qualification in Nursing or Health Management. Minimum five years' relevant nursing experience. Proven leadership and clinical management experience. Extensive haemodialysis nursing knowledge and experience. Demonstrated experience in quality improvement and risk management. Strong financial, operational, and workforce management skills. Excellent communication, problem-solving, and decision-making abilities. High level of computer literacy. Desirable: Certificate IV Training and Assessment Clinical educator/adult learning experience Creating a future worth living. For patients. Worldwide. Every day. Fresenius Medical Care is the world's leading provider of products and services for individuals with kidney disease of which approximately 4.5 million patients worldwide regularly undergo dialysis treatment. United by a shared purpose of creating a future worth living for chronically and critically ill people, we care for around 292,000 dialysis patients around the globe. In addition, we operate around 35 global production sites to provide products such as dialysis machines, dialyzers, and related disposables. We aim to continuously improve our patients’ quality of life by offering them high-quality products as well as innovative technologies and treatment concepts.

Who are we and why should you join us? BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution. As the Credentialing and Enrollment Supervisor at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way. What are we looking for? We’re looking for a Supervisor to lead and evolve key initiatives within our Credentialing team, with a strong focus on developing our internal Credentialing and Delegated Credentialing processes and teams. This role plays an integral part in improving how BetterHelp creates a more efficient, scalable, and partner-focused credentialing function by improving our interactions with both providers and delegated payers. What will you do? Systems & Workflow Optimization - Develop a deep understanding of credentialing system and team capabilities to improve efficiency, visibility, and operational effectiveness within our own team - Identify opportunities for process improvement and implement scalable solutions that streamline our internal and external communications with partners Cross-Functional Leadership & Coordination - Serve as a key representative of Credentialing and Delegated Credentialing across internal stakeholders, ensuring visibility and alignment - Build strong cross-functional relationships and improve coordination across teams - Establish clear ownership and collaboration models to ensure seamless execution across touch points Data, Reporting & Insights - Develop reporting and insights by leveraging data from multiple systems (e.g., Verifiable, Help Scout, Looker, and other tools) - Analyze provider feedback and operational data to identify trends, surface opportunities, and inform decision-making - Translate data into clear, actionable insights that drive continuous improvement and influence business decisions What will you NOT do? - You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success. - You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do. - You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here! - You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really. Can I work remotely? Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel. Requirements - 4+ years of experience, with at least 1 years in direct management - Supervisor level experience with a track record of leading and developing teams - Strong people management skills, with the ability to coach and support team members at different experience levels - Experience in healthcare operations or a related environment, with a general understanding of provider workflows and dynamics - Strong operational mindset with experience building or improving processes and systems - Proven ability to work cross-functionally and influence stakeholders - Comfortable navigating ambiguity and building within evolving or undefined areas - Analytical thinker with experience using data and reporting to inform decisions Benefits - Remote work with regular in-person bonding experiences sponsored by the company - Competitive compensation - Holistic perks program (including free therapy, employee wellness, and more) - Excellent health, dental, and vision coverage - 401k benefits with employer matching contribution - The chance to build something that changes lives – and that people love - Any piece of hardware or software that will make you happy and productive - An awesome community of co-workers The base salary range for this position is $78,000 - $90,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2026. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions. At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status. Notice to Candidates: BetterHelp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (betterhelp.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official BetterHelp recruitment emails will come from the domain @betterhelp.com. Our commitment is to ensure a safe and transparent hiring experience for all candidates.  We will never ask you for money, gift cards, or any form of payment during our hiring process, and we will never send money or checks to candidates. If you experience this, it is a scam.

Omada Health is on a mission to bend the curve of chronic disease. About the Role: We are searching for an Engineering Manager to drive our B2B capabilities, including Billing, Incentives, and Performance Guarantees. This role requires technical acumen and strong leadership to advance our business objectives. In this role you will lead a distributed team that plays a vital role in new client implementations, enabling new partnerships, and expanding the scope and reach of Omada Health. This is not a pure people manager role. You will bring genuine technical depth, help set architectural direction, and be the person your team looks to when there is no clear answer. You will also be expected to think ahead — to understand where this domain needs to go, make the bets, and connect strategy to the team's day-to-day. You will leverage your deep technical expertise in technologies like Ruby on Rails, Sidekiq, Redis, and Postgres to ensure system excellence, while also integrating AI advancements. Your leadership will be pivotal in fostering a culture of innovation and collaboration, encouraging diverse perspectives and driving the professional growth of your team as they contribute to our strategic goals. What You Do: - Lead and mentor a team of engineers, emphasizing technical excellence, productivity, and stakeholder satisfaction. - Collaborate with cross-functional teams to align technical strategies with business goals, translating high-level vision into actionable objectives. - Engage in direct technical contributions approximately 5–10% of your time to support system performance and scalability through activities like code reviews, architectural guidance, and hands-on debugging during critical incidents. - Foster an inclusive culture that embraces diversity, promotes work-life balance, and nurtures professional development. - Navigate complex projects within regulated industries, embedding security and compliance in everything you design. - Define where the Billing domain needs to be in 12–24 months, translate that into team bets and priorities, and own that narrative - Model and actively drive the use of AI-powered developer tools — agentic coding, AI-assisted code review, LLM-assisted debugging — as a core part of the team's SDLC. Qualifications: - 8+ years of software development experience, ideally within the Billing domain - 5+ years of management experience in engineering with a focus on delivering business-impactful solutions. - Demonstrated ability to set technical strategy and connect it to team execution — not just managing delivery, but shaping direction. - Active practitioner of AI-powered development tools and passionate about integrating AI into business solutions. - You know how to build a roadmap, plan for capacity, evaluate trade-offs, and know how to negotiate with your stakeholders. - Proven ability to attract, retain, and develop engineering talent. - Excellent communication and collaboration skills with a strategic mindset. - Strong cross-functional influence skills — you build trust with non-engineering stakeholders (RCM, Finance, Accounting, Compliance) and navigate ambiguous organizational dynamics without positional authority. - Comfortable working in a highly regulated environment Technologies We Use: - Ruby on Rails, Sidekiq, Redis, Postgres - Docker, Kubernetes, and modern frameworks - Cursor, Claude Code, or any other AI-powered development tooling Benefits: - Competitive salary with generous annual cash bonus - Equity grants - Employee stock purchasing plan (ESPP) - Remote first work from home culture - Flexible Time Off to help you rest, recharge, and connect with loved ones - Generous parental leave - Health, dental, and vision insurance (and above market employer contributions) - 401k retirement savings plan - Lifestyle Spending Account (LSA) - Mental Health Support Solutions - ...and more! It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada! - Cultivate Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other. - Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road. - Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers. - Deliver Results. We reward impact above output. We set a high bar, we’re not afraid to fail, and we take pride in our work. - Succeed Together. We prioritize Omada’s progress above team or individual. We have fun as we get stuff done, and we celebrate together. - Remember Why We’re Here. We push through the challenges of changing health care because we know the destination is worth it. About Omada Health: Omada Health (Nasdaq: OMDA) is reverse engineering the way healthcare is delivered in America, putting the space between doctor visits–where health is won or lost–at the center of care. Today's healthcare system poorly serves chronic conditions that require ongoing support outside of the exam room, like obesity, diabetes, hypertension, cholesterol, and musculoskeletal conditions. Omada’s virtual-first model combines human-led care teams, connected devices, and AI-enabled technology to deliver personalized care at scale, including support for GLP-1 therapy. Omada has served more than two million members since launch across 2,000+ employers, health plans, pharmacy benefit managers, and health systems. Learn more at omadahealth.com. Omada is thrilled to share that we’ve been certified as a Great Place to Work! Please click here for more information. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Below is a summary of salary ranges, by geographic zone, for this role*. These ranges represent a good faith estimate of the minimum and maximum base salary for the position in that zone at the time of posting. Please refer to this resource for detail on zone designations. Zone 1: $179,400 - $224,250 Zone 2: $171,600 - $214,500 Zone 3: $156,000 - $195,000 Please note that zones may be updated as market data changes but we will honor the range applicable to your zone (which is determined by your location) as of your application date. *The actual offer, including the compensation package, will be within the posted range for the relevant zone and will be determined based on multiple factors, such as the candidate's skills and experience, and other business considerations such as internal equity.. Please click here for more information on our Candidate Privacy Notice.