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Revenue Cycle Analyst

Omada Health · Remote, USA

Remote

Omada Health is on a mission to bend the curve of chronic disease. Job overview: Omada Health is seeking a Revenue Cycle Analyst to execute, document, and continuously improve Omada’s Revenue Cycle Management (RCM) function. The Analyst will be expected to understand Omada’s RCM framework and work with the RCM team in developing effective methods and tools to process data and drive cash collections. You will work directly with both internal and external stakeholders to ensure robust billing and efficient collection processes are in place to support our mission. Your work will ensure that Omada recovers its claims in a timely fashion, our payers are impressed with our service, and our participants can focus on improving their health. This position will be at the forefront of refining the company’s processes and practices to further Omada’s financial growth. Your impact: Process and Systems Implementation - Assist team on a smooth end-to-end billing process - Assist with any new RCM payer implementations - Assist with communication to Omada’s clearinghouse on new connections and any claims management issues - Participate in cross-functional efforts to increase efficiency and effectiveness of RCM systems and processes - Identify and propose enhancements to workflows based on data, trends, and user feedback - Support testing, validation, and rollout of new or updated RCM processes to ensure accuracy and compliance Documentation, training, and ongoing communication - Work with payers to integrate with Omada’s unique billing model and educate internal stakeholders - Maintain clear, up-to-date process documentation and standard operating procedures (SOPs) for RCM workflows - Ensure all policies, procedures and initiatives are handled in a HIPAA-compliant fashion - Respond to operational questions across email, Slack, and ticketing tools - Ensure cross-functional teams have the support they need to complete requests RCM Operations - Investigate, document, and follow up on denials and underpayments - Investigate, document, and execute refunds - Assist with achieving team Accounts Receivable and Bad Debt Reserve goals - Perform weekly bank and claim reconciliation - Complete monthly revenue integrity checks - Complete recurring work queues on a monthly basis You will love this job if you have: - Passion for Omada’s mission - 1 - 3 years’ experience executing revenue cycle management in a healthcare setting - Knowledge of the US healthcare system, industry terminology (e.g. CPT and ICD-10 diagnosis codes), and best practices - Advanced proficiency in Excel - Excellent written and verbal communication skills and comfort working with both technical and non-technical stakeholders - Ability to juggle both proactive scheduled tasks along with reactive escalations Bonus points for: - Experience working with or for a healthcare clearinghouse - Understanding of Accounting principles - Knowledge of digital health and/or a startup work environment - Experience in SQL or Tableau Benefits: - Competitive salary with generous annual cash bonus - Remote first work from home culture - Flexible Time Off to help you rest, recharge, and connect with loved ones - Generous parental leave - Health, dental, and vision insurance (and above market employer contributions) - 401k retirement savings plan - Lifestyle Spending Account (LSA) - Mental Health Support Solutions - ...and more! It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada! - Cultivate Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other. - Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road. - Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers. - Deliver Results. We reward impact above output. We set a high bar, we’re not afraid to fail, and we take pride in our work. - Succeed Together. We prioritize Omada’s progress above team or individual. We have fun as we get stuff done, and we celebrate together. - Remember Why We’re Here. We push through the challenges of changing health care because we know the destination is worth it. About Omada Health: Omada Health (Nasdaq: OMDA) is reverse engineering the way healthcare is delivered in America, putting the space between doctor visits–where health is won or lost–at the center of care. Today's healthcare system poorly serves chronic conditions that require ongoing support outside of the exam room, like obesity, diabetes, hypertension, cholesterol, and musculoskeletal conditions. Omada’s virtual-first model combines human-led care teams, connected devices, and AI-enabled technology to deliver personalized care at scale, including support for GLP-1 therapy. Omada has served more than two million members since launch across 2,000+ employers, health plans, pharmacy benefit managers, and health systems. Learn more at omadahealth.com. Omada is thrilled to share that we’ve been certified as a Great Place to Work! Please click here for more information. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Below is a summary of salary ranges for this role in the following geographies: California, New York State and Washington State Base Compensation Ranges: $82,800 - $103,500*, Colorado Base Compensation Ranges: $79,200 - $99,000*. Other states may vary. This role is also eligible for participation in annual cash bonus and equity grants. *The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations. Please click here for more information on our Candidate Privacy Notice.

Revenue cycleFull-time$82,800–$103,500 per year
Product Manager, Billing

Omada Health · Remote, USA

Remote

Omada Health is on a mission to bend the curve of chronic disease. Job overview: Omada is at the forefront of virtual-first care, specializing in weight health, diabetes, hypertension, and musculoskeletal issues. As a Product Manager, Billing, you will own a critical part of Omada’s platform that directly enables revenue generation and operational scalability through AI-driven product development. This role sits at the intersection of product, finance, and operations. You will lead the evolution of our billing systems to support increasingly complex products, pricing models, and customer contracts, while improving accuracy, operational efficiency, and scalability. Collaborating with revenue cycle, accounting, engineering, commercial and operational teams, you will gain a deep understanding of the diverse needs and motivations of Omada’s customer segments. You will use AI and machine learning to deliver solutions in new and innovative ways. You will own: - The end-to-end billing platform, including claims generation, invoicing, and internal tooling for revenue cycle and accounting teams - A product roadmap focused on ensuring billing accuracy, reducing manual operations, and accelerating time-to-cash - Systems that support new product launches, new pricing and packaging, and customer onboarding Your Impact: Billing is core to Omada’s ability to scale. As we expand into new conditions and customer segments, this role will play a key part in enabling accurate, efficient, and flexible revenue operations. You will have end-to-end ownership of a high-impact product area and the opportunity to drive meaningful improvements across both internal teams and customer experience. You will also: - Partner with business teams to open new verticals for Omada’s customers and help our existing business to scale - Define and execute the billing product strategy, aligned to company growth and operational goals - Partner closely with engineering, revenue cycle, accounting, and commercial teams to translate business needs and contract requirements into scalable product solutions - Identify and prioritize opportunities to reduce billing errors, streamline workflows, and improve collection rates - Write clear product requirements and manage the team backlog to deliver high-impact solutions - Use data to evaluate performance (e.g., billing accuracy, collection rates) and guide decision-making - Explore and apply AI approaches to improve billing operations About you: - 3+ years of product management experience - 7+ years in market and/or product strategy, product management, general management, software development, consulting, product or business operations - Prior experience with the B2B problem space in healthcare (ex. Billing, Eligibility, Coverage, etc) - Bachelor’s degree or equivalent industry experience - Excellent organizational and analytical skills with strong technical understanding - Track record of delivering results against target metrics with solutions that balance user needs, business goals, and clinical guidance - Comfortable with ambiguity and skilled at problem-solving with limited resources - Strong writer and clear communicator - Able to foster alignment in a group of stakeholders - Experience with user-centered design practices and methodologies - Analytical and inquisitive, comfortable using data and user research to drill into the heart of a challenge and identify innovative solutions - Experience leveraging AI/ML to personalize products and enhance user interactions is highly desirable - Prior experience in a healthcare setting is a plus Benefits: - Competitive salary with generous annual cash bonus - Equity grants - Employee stock purchasing plan (ESPP) - Remote first work from home culture - Flexible Time Off to help you rest, recharge, and connect with loved ones - Generous parental leave - Health, dental, and vision insurance (and above market employer contributions) - 401k retirement savings plan - Lifestyle Spending Account (LSA) - Mental Health Support Solutions - ...and more! It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada! - Cultivate Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other. - Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road. - Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers. - Deliver Results. We reward impact above output. We set a high bar, we’re not afraid to fail, and we take pride in our work. - Succeed Together. We prioritize Omada’s progress above team or individual. We have fun as we get stuff done, and we celebrate together. - Remember Why We’re Here. We push through the challenges of changing health care because we know the destination is worth it. About Omada Health: Omada Health (Nasdaq: OMDA) is reverse engineering the way healthcare is delivered in America, putting the space between doctor visits–where health is won or lost–at the center of care. Today's healthcare system poorly serves chronic conditions that require ongoing support outside of the exam room, like obesity, diabetes, hypertension, cholesterol, and musculoskeletal conditions. Omada’s virtual-first model combines human-led care teams, connected devices, and AI-enabled technology to deliver personalized care at scale, including support for GLP-1 therapy. Omada has served more than two million members since launch across 2,000+ employers, health plans, pharmacy benefit managers, and health systems. Learn more at omadahealth.com. Omada is thrilled to share that we’ve been certified as a Great Place to Work! Please click here for more information. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Below is a summary of salary ranges, by geographic zone, for this role*. These ranges represent a good faith estimate of the minimum and maximum base salary for the position in that zone at the time of posting. Please refer to this resource for detail on zone designations. Zone 1: $156,400 - $195,000 Zone 2: $149,600 - $187,000 Zone 3: $136,000 - $170,000 Please note that zones may be updated as market data changes but we will honor the range applicable to your zone (which is determined by your location) as of your application date. *The actual offer, including the compensation package, will be within the posted range for the relevant zone and will be determined based on multiple factors, such as the candidate's skills and experience, and other business considerations such as internal equity. Please click here for more information on our Candidate Privacy Notice.

Revenue cycleFull-time$156,400–$195,000 per year
Manager, Billing and Follow-up

BetterHelp · US - Remote

Remote

Who are we and why should you join us? BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service – providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution. As the Manager of Billing and Follow-up, you'll be a key leader in a newly formed department to bill and collect from insurance companies.  You will lead a team to ensure a high functioning revenue cycle to achieve our financial goals. What are we looking for? We are looking for this candidate to possess experience in the healthcare sector, specifically within a billing or payer follow-up role at a provider. They should have a solid understanding of the claim submission, follow-up, and denial management processes, coupled with experience building processes and a high performing team to execute on them. What will you do? - Develop operational processes that align with revenue cycle management best practices aiming to maximize reimbursement - Hire and lead a team that will own various claim edit, general follow-up, and denial management tasks with various payers' - Partner with the product department to identify areas of improvement within our technology workflow processes' - Monitor team productivity and create guidelines to review and audit staff quality - Identify trends in payer behavior and surface them for leadership review - Coordinate with various departments to resolve open accounts, including: clinical to appeal medical necessity denials, accounting for cash posting and reconciliation. What will you NOT do? - You will NOT worry about funding. We have startup DNA, but we're fully backed and funded by our parent company, Teladoc Health. - You will NOT be confined to your "job". We believe in nurturing employees’ interests and passions – even if some of them lie outside of your core responsibilities. - You will NOT be bogged down by office politics, egos, or bad attitudes. Only positive, pleasure-to-work-with people are allowed here! - You will NOT get burned out. We work hard, but we also believe in maintaining sustainable work/life balance. Seriously. - You will NOT have to wonder why you’re doing the work you’re doing. Our day-to-day operations translate into people getting the help they need. Can I work remotely? Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel. Requirements - 5-7 years of experience in the healthcare space, preferably in an existing role doing end-to-end billing and follow-up functions with insurance companies on behalf of providers - 3+ years of people management experience - Significant understanding of the claim submission process and common pain points that delay reimbursement from payers - Exposure to clinicians that provide mental health and/or telehealth services - Comfortable with ambiguity and seeks opportunities to shape operational strategy and initiatives - Thoughtful and operationally excellent to set up processes and frameworks to achieve individual and team success - Desires an environment that fosters growth through open feedback and high autonomy - Believes in our company's mission to provide professional, affordable, and personalized therapy in a convenient online format Benefits - Remote work with regular in-person bonding experiences sponsored by the company - Competitive compensation - Holistic perks program (including free therapy, employee wellness, and more) - Excellent health, dental, and vision coverage - 401k benefits with employer matching contribution - The chance to build something that changes lives – and that people love - Any piece of hardware or software that will make you happy and productive - An awesome community of co-workers The base salary range for this position is $120,000 - $150,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2026. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions. At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.

Revenue cycleFull-time$120,000–$150,000 per year
Revenue Cycle jobs in Remote | Health Admin Jobs