Mount Sinai Health Systems · New York, NY, US
DescriptionThe Senior Director of Epic Revenue Cycle Applications is responsible for leading the strategic planning, implementation, optimization, and ongoing management of revenue cycle solutions within the organization. This role ensures that all revenue cycle applications, including Epic and associated third-party tools, support the organization’s financial and operational goals, enhance revenue integrity, and drive efficiency across all related processes. Responsibilities - Provide visionary leadership and direction for the Epic revenue cycle applications team, including managers, analysts, and project staff. - Oversee the implementation, integration, and support of Epic revenue cycle modules such as Cadence/Prelude, Resolute Hospital and Professional Billing, Claims, and related applications for both outpatient and inpatient settings. - Collaborate with key stakeholders in revenue cycle and clinical operations to ensure alignment of Epic solutions with organizational objectives. - Establish and monitor performance metrics, ensuring the delivery of high-quality support, upgrades, and system enhancements while providing transparency to operations on the status of strategic initiatives. - Lead change management initiatives to maximize user adoption and system effectiveness. - Ensure compliance with regulatory requirements, data security standards, and best practices in revenue cycle management. - Develop and manage budgets, resource allocation, and vendor relationships related to revenue cycle applications. QualificationsEducation: - Bachelor's degree in health information management, Business Administration, Information Technology, or a related field (master's preferred). Experience: - Extensive experience (typically 15+ years) in healthcare IT with a focus on Epic revenue cycle applications and leadership roles. - Epic certification(s) in relevant revenue cycle modules is strongly preferred. - Strong understanding of healthcare revenue cycle processes, regulatory requirements, and industry best practices. - Familiarity and experience with technology solution delivery and process improvement methodologies including waterfall, Agile, Lean or similar (Six Sigma/DMAIC). - Proven ability to lead large teams and complex projects in a dynamic healthcare environment. - Excellent communication, interpersonal, and problem-solving skills. While some work may be performed remotely, there is an expectation that the candidate will be regularly available to meet with stakeholders in person. - Experience managing a hybrid on-site/off-site team including full-time employees, contract workers, and vendor-based managed service teams. - Demonstrated experience leading Agile Transformation or enterprise application organizations supporting multiple cross functional teams. - Experience implementing portfolio governance, resource planning, and Agile delivery frameworks at scale. - Proven ability to align technology investments with organizational strategy and measurable business outcomes. Employer DescriptionStrength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. Compensation The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $183854 - $289990 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.